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Cardtronics Blog

Customer Letter: Hurricane Laura Preparation

08/25/2020 - Cardtronics

Hurricane Laura

Dear Valued Cardtronics Client—

As Laura makes its way through the Gulf of Mexico, forecasters have predicted that it will reach the northwestern Gulf Coast at or near major hurricane intensity Wednesday night. We are closely monitoring the situation and making the necessary preparations to support our customers’ ATM programs during and after the storm.

Our maintenance and armored car service partners will continue to run calls between Texas and Louisiana as long as roads are safe and passable. We understand that possible flooding and power disruptions could affect ATM availability in some locations. We will be working closely to monitor the availability and bring ATMs back into service as the conditions allow.

Cash access is critical in times of emergency, and we take our responsibility seriously to provide convenient and reliable ATM access in the most difficult of times. To stay up-to-date on the latest ATM availability and cash access, we encourage everyone to download the new Allpoint App and regularly check our Cardtronics blog

With our Business Continuity Plan updated and in place for impacted areas, Cardtronics is ready to maintain ATMs and cash availability wherever feasible before, during, and after significant storms. Please do not hesitate to let us know if we can offer any additional assistance during this time, or if you have specific questions.

With Warm Regard,

Your Cardtronics Team
24/7 Support Line: (800) 786-9666